Frequently asked questions about Heally
General questions about Heally’s telehealth platform
What is Heally's telehealth platform, and how does it work?
Heally's telehealth platform connects patients with licensed medical professionals via secure online consultations. You can access healthcare services from the comfort of your home using your computer or smartphone. Simply create an account, schedule an appointment, and consult with a healthcare provider through a video call or messaging.
How do I sign up for an account on Heally?
Signing up for an account on Heally is straightforward. Visit Heally and click on "Get Started," and follow the prompts to enter your personal information and verify your email address. Once you schedule a visit, a patient portal will be automatically created for you, where you can manage your appointments and access your medical records.
What types of medical professionals can I consult with on Heally?
On Heally, you can consult with a variety of licensed medical professionals, including primary care physicians, registered nurses, and specialists. The platform offers a wide range of services to address your health needs, from general health consultations to specialized treatments.
How does scheduling an appointment on Heally work?
To schedule an appointment on Heally, browse through all the different services on Heally. Choose an appointment time that fits your schedule, and confirm your booking. You'll receive a confirmation email with details about your appointment and instructions for the virtual consultation.
Can I use my insurance to cover telehealth visits on Heally?
Unfortunately, the doctors are unable to accept medical insurance or flex pay at this time. They do accept HSA/FSA.
How secure is my personal and medical information on Heally?
Heally takes the security and privacy of your personal and medical information very seriously. The platform uses advanced encryption and secure servers to protect your data. All consultations are confidential, and Heally complies with HIPAA regulations to ensure your information is kept safe.
What are the costs associated with using Heally's telehealth services?
The cost of using Heally's telehealth services varies depending on the type of consultation you choose. Pricing information is available when you book an appointment, and you can review the costs before confirming your booking.
What is the heally inc charge on my credit card?
Around 48 hours before your appointment time, you will see an authorization hold by Heally Inc. This is to make sure funds are available before your doctor's appointment. You will only be charged if and after you are approved by the doctor.
I’m a doctor and I want to learn more about partnering with Heally.
Great! You can find more information here.
FAQ about weight loss medications prescription on Heally
What weight loss medications are available through Heally?
Heally offers a range of weight loss medications like metformin. Consult with one of Heally's licensed medical professionals to determine the best weight loss medication for your individual needs.
How do I get a prescription for weight loss medication on Heally?
To get a prescription for weight loss medication on Heally, just schedule a consultation with one of Heally's licensed medical professionals. During your consultation, discuss your weight loss goals and medical history. If the healthcare provider determines that weight loss medication is appropriate for you, they will provide a prescription. The medication will be automatically sent to a pharmacy, and then it will be shipped directly to your home.
Are there any eligibility requirements for receiving weight loss medication on Heally?
Yes, there are eligibility requirements for receiving weight loss medication on Heally. During your consultation, the healthcare provider will assess your medical history, current health status, and weight loss goals to determine if you are a suitable candidate for weight loss medication. Factors such as your BMI, any underlying health conditions, and previous weight loss efforts will be considered.
How do I schedule a consultation for weight loss medication?
To schedule a consultation for weight loss medication on Heally, choose the medicaiton that interests you and choose an appointment time that fits your schedule and book your consultation. You'll only be charged if the weight loss doctor approves your eligibility for the medication, ensuring you receive appropriate care without upfront costs.
Can I get a refill for my weight loss medication through Heally?
Yes, refills for your weight loss medication are automatically scheduled through Heally until your initial weight loss program is finished or you cancel. This ensures that you receive continuous support and medication without interruption. If you have any questions or need adjustments, you can contact your healthcare provider through the Heally platform.
What should I do if I experience side effects from a weight loss medication prescribed through Heally?
If you experience side effects from a weight loss medication prescribed through Heally, it is important to contact your healthcare provider immediately. You can reach out through the Heally platform to report your symptoms and receive professional advice. The healthcare provider may adjust your dosage, recommend an alternative medication, or provide guidance on managing the side effects. Always follow the advice of your healthcare provider and do not stop taking the medication without consulting them first.
Is there a follow-up process after receiving a weight loss medication prescription
Yes, Heally includes a follow-up process after you receive a weight loss medication prescription. Your healthcare provider will schedule regular check-ins to monitor your progress, address any concerns, and adjust your treatment plan if necessary. These follow-ups ensure that you are on track with your weight loss goals and that the medication is working effectively for you. You can also reach out to your provider at any time through the Heally platform for additional support and guidance.
FAQ about longevity medications prescription on Heally
What types of longevity medications are available on Heally?
Heally offers several types of longevity medications to support your health and wellness goals. These include rapamycin, metformin, and NAD+ therapy. Consult with one of Heally's licensed medical professionals to determine the best longevity medication for your individual needs.
Who is a good candidate for longevity medication prescriptions on Heally?
A good candidate for longevity medication prescriptions on Heally is someone who is interested in promoting healthy aging and potentially extending their lifespan through medical interventions. Candidates typically undergo a thorough evaluation by a licensed medical professional who will assess their overall health, medical history, and specific health goals. Factors such as age, underlying health conditions, and lifestyle habits are considered to ensure that longevity medications like rapamycin or metformin are appropriate and beneficial for the individual.
How much do longevity medications typically cost on Heally?
The cost of longevity medications on Heally can vary. Rapamycin typically costs $150 per month, while metformin is much cheaper. For more detailed pricing and information, you can visit the following links: Rapamycin and Metformin.
Can I combine longevity medications with other medications I’m taking?
Combining longevity medications with other medications should be done with caution and under the supervision of a licensed medical professional. Some longevity medications, such as rapamycin and metformin, may interact with other prescriptions, over-the-counter drugs, or supplements you are taking. It is important to discuss your current medications with your healthcare provider on Heally to ensure that combining them is safe and appropriate for your individual health needs. They will help you manage potential interactions and adjust your treatment plan accordingly.
Are there any risks associated with taking longevity medications?
Yes, there are potential risks associated with taking longevity medications. The specific risks can vary depending on the medication. For instance, rapamycin may increase the risk of infections due to its immunosuppressive properties, while metformin can cause stomach discomfort in some individuals. NAD+ therapy is generally considered safe but may have unknown long-term effects. It is important to discuss any potential risks and side effects with a licensed medical professional before starting any longevity medication.
FAQ about medical services on Heally
What types of medical services are available on Heally?
Heally offers a wide range of medical services to address various health and wellness needs. These services include acupuncture, breathing coaching, CGM (Continuous Glucose Monitor) prescription, ESA (Emotional Support Animal) certificate, gut biome analysis, homeopathy, HRT (Hormone Replacement Therapy) for women, hypnotherapy, medical card issuance, mobile IV therapy, and testosterone therapy. Licensed medical professionals on Heally can provide these services, along with prescriptions, follow-up care, and personalized treatment plans tailored to your specific health goals. For more information on the specific services available, you can explore the Heally platform and consult with a healthcare provider.
How can I prepare for my first telehealth appointment on Heally?
To prepare for your first telehealth appointment on Heally, ensure your computer, tablet, or smartphone is fully charged and has a stable internet connection. Choose a quiet, private space for your appointment where you won't be disturbed. Have a list of your current medications, any symptoms you’re experiencing, and your medical history ready to discuss with the healthcare provider. Additionally, prepare a list of questions or concerns you want to address during your appointment. Finally, test your camera and microphone to make sure they are working properly for clear communication with your healthcare provider. Following these steps will help ensure a smooth and productive telehealth appointment on Heally.
What are the limitations of using telehealth services like Heally?
While telehealth services like Heally offer many conveniences, there are some limitations to consider. Telehealth may not be suitable for emergency situations or urgent medical needs that require immediate, hands-on care. Certain physical examinations and diagnostic tests cannot be performed remotely, potentially limiting the provider's ability to fully assess some health conditions. Additionally, telehealth consultations depend on a stable internet connection, and technical issues can sometimes disrupt appointments. It’s also important to verify that the telehealth service is covered by your insurance plan, as not all plans provide coverage for virtual visits. Despite these limitations, telehealth remains a valuable option for many non-urgent consultations and ongoing care.
What is Integrative Health?
Integrative health is a medical discipline that looks at a person as a whole - including lifestyle choices - instead of just the disease. Integrative health practitioners through blood work and examination of lifestyle choices determine the root of most chronic disease and prescribes holistic treatments for enhanced wellness.
When are your doctors available?
Doctors are available daily from 9 AM to 10 PM, regardless of time zone.